Book Us

Privacy Policy


At Culinary Artistas, our most important asset is our relationship with you.

Culinary Artistas is committed to maintaining the confidentiality, integrity and security of any personal information about our users. This Privacy & Security Policy explains how we protect personal information provided through the application “Culinary Artistas” and how we use that information in connection with our services (the “Service”). “Personal information” for purposes of this Policy means information that identifies you or your business, such as your name, address, phone number, fax number or email address or that of your business.

By using our Services, you consent to the collection and use of your information as outlined in this Privacy Policy. Culinary Artistas stresses its privacy and security standards to guard against identity theft and provide security for your personal information. We reserve the right to change this Privacy Policy at any time, but all changes will be posted to this page and emailed to you so that you can remain informed as to what information we collect and how we use it. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges. Changes are effective when posted to this page and communicated to you, and your continued use after any change is posted is an acceptance of the change.


As is true of most applications, Culinary Artistas can automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. There is also information about your computer hardware and software that is automatically collected by the Website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Culinary Artistas for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the application. We use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you marketing communications, alerts and notifications
  • Provide the financial services you requested
  • Respond to your questions and concerns
  • Improve our Website and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests


To start use the Culinary Artistas’ Services require registration, which involves providing Culinary Artistas information including, but not limited to:

  • Contact Information such as name, email address, mailing address, phone number;
  • Billing Information such as credit card number, and billing address
  • Personally Identifiable Information meaning your name, user name, e-mail address, mailing address, account number(s) and password;
  • Preferences Information such as product wish lists, order history, marketing preferences;
  • Information about your business such as company name, company size, business type; and
  • Demographic information which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

Access to the Personally Identifiable Information you provide is strictly restricted and used in accordance with specific internal procedures and safeguard governing access, in order to operate, develop or improve the Service. These individuals have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose.


Simply put, we do not and will not sell or rent your Personally Identifiable Information to anyone, for any reason, at any time. Culinary Artistas uses and discloses your personal information only as follows:

  • to analyze application usage and improve the Service;
  • to deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
  • to fulfill your requests for certain products and services;
  • for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
  • to third-party contractors that provide services to Culinary Artistas and are bound by these same privacy restrictions (see below);
  • to enforce Culinary Artistas’s Terms of Use; and
  • as otherwise set forth in this Privacy and Security Policy


We provide our registered customers with alerts, notifications and other communications. We may also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Culinary Artistas or third-party goods or services.

Customers/subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.


Our application and services may include links to other websites whose privacy practices may differ from those of Culinary Artistas. We encourage you to review the privacy statements on other websites you choose to link to so that you can understand how those websites collect, use and share your information. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site or service you visit. Culinary Artistas is not responsible for the privacy statements or other content on websites outside of the application.

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at:

IV. Changes to your Registration Information

If your Registration Information changes during your subscription to Culinary Artistas (Culinary Artistas), you may update it any time via the administration in the application/My Account.


Culinary Artistas may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:

  • Advertisers and other third parties for their marketing and promotional purposes, such as the number of users who use our Services or how many users clicked on a particular Culinary Artistas Offer;
  • Organizations approved by Culinary Artistas that conduct research to assist us in developing our business; and
  • Users of the Service for purposes of comparison of their personal financial situation relative to the broader community.

Such information will never identify you individually.

A. Online session information and use is only used to improve your experience

When you visit use the application we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Website. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. Culinary Artistas may set and access cookies on your computer to track and store preferential information about you. We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. For example, Culinary Artistas may assign a cookie to you, to limit the amount of times you see a particular Culinary Artistas Offer or to help better determine which Culinary Artistas Offers to serve to you. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.

We may encode our cookies so that only we can interpret the information stored in them.

Web beacons (sometimes called single-pixel gifs) are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. Culinary Artistas, or third party service providers acting on our behalf, may use Web beacons to help us analyze Website usage, improve the Service and to compile aggregated statistics to analyze how our application is used. These may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online campaigns. We may permit these service providers to use cookies and other technologies to perform these services for Culinary Artistas. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Privacy and Security Policy.

We may use Google Analytics on parts of this Website. If you prefer to not have your data used by Google Analytics you may visit the Google Analytics opt-out page and install the add-on for your browser.

B. Do Not Track

Without an industry or legal standard of interpreting Do Not Track (DNT) signals sent to us by your browser, we do not respond DNT signals at this time. To learn more about how DNT works, please visit


Notwithstanding the foregoing, Culinary Artistas reserves the right (and you authorize Culinary Artistas) to share or disclose your personal information when Culinary Artistas determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:

  • To enforce our rights against you or in connection with a breach by you of this Privacy and Security Policy or the applications Terms of Use;
  • to prevent prohibited or illegal activities;
  • when required by any applicable law, rule regulation, subpoena or other legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or
  • to any other third party with your prior consent to do so.

A. Merger, Acquisition or Sale

Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change of control. If Culinary Artistas is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


There may be a number of separate products and services offered by third parties advertised by us in our application and through the Service that may be complementary to your use of Culinary Artistas. If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of external services providers before deciding to use their services. Culinary Artistas is not responsible for their privacy practices. If you click on a link to a third party site, Culinary Artistas encourages you to check the privacy policy of that site. Culinary Artistas may present links in a format that enables us to keep track of whether these links have been followed and whether any action has been taken on a third party website. We use this information to improve the quality of the Culinary Artistas Offers and customized content on the Service.

A. Third-Party Vendors and Service Providers

We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they’re providing. We require such third parties to maintain the confidentiality of the information we provide to them.

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.


Your data is yours. You can remove it anytime you want. When you request us to delete your account for the Service, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your Account and delete all account credentials. However, portions of your data, consisting of aggregate data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Culinary Artistas keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your personal information.


A. Online

We may use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect any and all accounts and systems from unauthorized access.

When you register for the Service, Culinary Artistas requires a password from you for your privacy and security. Culinary Artistas transmits information such as your registration information for the application securely. From the time you submit your Login ID and Password, these communications between your computer and the application are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.

However, it is important to understand that these precautions apply only to our application and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

B. Physical

Our servers are in a secure facility. Access requires multiple levels of authentication. Security personnel monitor the system 7 days a week, 24 hours a day. Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.

We enforce physical access controls to our buildings. No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).

If you have any questions about security regarding Culinary Artistas and its services, you can contact us at

C. Your Login ID and Password

We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately via email at We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or the application’s Terms of Use.

If you have a security related concern, please contact us via email at We will work closely with you to ensure a rapid and personal response to your concerns.


If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, please contact us via email at

Our Newsletter

Subscribe to Hear About Our Most Delicious Cooking Events & Announcements

Certification badges